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Site Reliability Engineer

APCOPAY is seeking to recruit a Site Reliability Engineer, to join its growing Engineering Team. Forming part of Harvest Group, ApcoPay is an Innovation-driven Payments Specialist dedicated to providing businesses all they need to Accept Payments from Anywhere. Powered by IPSYON, ApcoPay is an eCommerce Payments Aggregator – Offering 40+ Acquiring Banks and 240+ Payment Options reaching customers worldwide. APCOPAY’s clients include airlines, retail, telecoms and has been involved in processing payments for iGaming companies since 2004. ApcoPay is an international company having growing teams both in Malta and Greece.

The Role

Our goal is to develop and support the systems and automations that drive our business-critical platform, ensuring high uptime and quality deployments, while maintaining operational flexibility. You will form part of a team that is responsible for overseeing the development, implementation, and maintenance of infrastructure and services used by our products. You will work closely with the product development and engineering teams to expand and enhance our service platform.

  • Continuously improve our process for detecting, responding to, and learning from production incidents
  • Provide visibility into availability and performance metrics to ascertain uptime
  • Reclaim Engineering time by substituting traditionally laborious human tasks with the automation of infrastructure, configuration, and delivery
  • Provision, configure and optimize server and network infrastructure, tools and processes
  • Regularly provides guidance and training to less-experienced engineers.
  • Work with all Engineering Teams to baseline and improve pipelines
  • Maintain and improve the overall network, infrastructure and security posture of Apco Systems inward and outward facing services
  • Provide on-call Support
  • Implement and maintaining systems that monitor networks, server health, and application performance.
  • Configure infrastructure systems to provide load balancing, application firewalls, reverse proxying, and related services.
  • Create and implementing security policies that protect us and our customers.
  • Strive to deliver high availability and data redundancy throughout our platform.

The Requirements

  • 3 years’ experience in provisioning, configuring and monitoring infrastructure on the cloud (Preferably Microsoft Azure)
  • General knowledge of the prominent tools in this space and how to select tools that help achieve our goals (e.g. Terraform, Azure CLI, Azure DevOps)
  • Solid knowledge of Linux and/or Windows base operating systems
  • Strong foundation in security from a software, systems, and network standpoint.
  • Experience with configuring and provisioning Monitoring tools (such as Application Insights DataDog, Pingdom, Grafana) etc.
  • Strong knowledge of at least one modern scripting language
  • A passion and habit for measuring key data points revolving around performance and uptime
  • Experience with a SaaS application hosted in the cloud
  • Excellent communication and team collaboration skills with ability to engage with technical and non-technical stakeholders
  • Willingness to learn and share the knowledge
  • Knowledge and/or experience on Microsoft Azure Cloud and Azure DevOps will be given preference for this role
  • Technically proficient in the Systems Engineering discipline as a core competence
  • Excellent interpersonal and communication skills in English

What we offer

A remuneration package commensurate to the applicant’s experience and ability to display aptitude shall be offered to the right candidate. Additional benefits include:

  • Flexible working conditions
  • Health Insurance
  • Free on-site parking facilities (Malta Office)
  • On-site gym facilities and recreational area (Malta Office)
  • Scholastic sponsorships and opportunities to obtain industry certifications
  • Study leave linked to any professional and academic certification programs

Applicants must send a detailed CV with a cover letter to Mireille Mifsud at [email protected] Applications will be treated in the strictest confidence and acknowledged after the closing date.

Let’s Get Started!

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